1. Acceptance of Terms
By purchasing our services, you agree to these terms and conditions.
2. Third-Party Integrations
We are not responsible for downtime, performance issues, or disruptions caused by third-party tools, plugins, hosting providers, or APIs.
3. Design Approval
Once a design is approved, no further revisions will be made. Clients must review carefully before approval.
4. Project Migration
Website migration must be completed within two (2) weeks from project start. Delays may result in additional charges.
5. Turnaround Time
Minimum turnaround time is two business days depending on the selected package. Rush delivery options may be available at additional cost.
6. Record Keeping
We retain records of finalized designs. Files may be reissued upon request.
7. Customer Support
We offer 24/7 customer support to assist with inquiries.
8. Limitation of Liability
Eco Tech Agency shall not be liable for indirect, incidental, or consequential damages resulting from use of our services.
9. Modifications
We reserve the right to modify these terms at any time. Changes become effective upon posting.
10. Governing Law
These terms shall be governed in accordance with applicable international digital commerce and intellectual property laws.
Quality Assurance Policy
Designs are created according to the client’s provided brief.
Research is conducted to ensure uniqueness and originality.
We offer revisions according to the selected package.
Revision turnaround time is typically 48 hours.
100% Satisfaction Guarantee
We revise your design until you are satisfied (as per package limits).
100% Unique Design Guarantee
All designs are created from scratch and are original.
Domain, Hosting & SSL Policy
For optimal performance, we recommend hosting and SSL through Eco Tech Agency.
If external hosting is used, migration and technical adjustments may incur additional costs.
Delivery Policy
Files are delivered via email or client dashboard.
Delivery timelines are mentioned in order confirmation.
All revision and refund policies are subject to delivery date.
Custom design orders are typically delivered within 5–7 business days.
Rush delivery options may be available at additional charges.
Correspondence Policy
Eco Tech Agency is only responsible for communication conducted through:
📧 info@ecotechagency.com
📞 +92 (331) 429-3697
🌐 https://ecotechagency.com/
We are not responsible for communication from any unauthorized email or number.
SMS Policy
If you consent to receive SMS messages from Eco Tech Agency:
You may receive messages related to:
Appointment reminders
Billing inquiries
Project updates
Promotional offers (if opted in)
Message frequency may vary (up to 2 messages per week).
Standard message and data rates may apply.
To opt out, reply: STOP
For assistance, reply: HELP
SMS consent information will not be shared with third parties.